Fleet Training Deployment
Bartender and manager training across the fleet: speed, quality, mixology, service, upselling.
Virgin Voyages.
Fleet-wide training.
Beverage training partner on every new ship, for crews turning over every six months.
Results
Best Training Program at the 2022 Vista Awards. Best Service, 2023 Cruise Critic.
The brief
Leadership systems and coaching so F&B directors hold program quality themselves across crew rotations and new sailings.
What we did
Standards & Certification
Bartender Training Program with exams, plus leadership trained to hold the standard.
Fleet's Top Seller
Loteria Gigante, Miami's Finest, Path to the Negroni. Loteria is the fleet's top seller.
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Capital One
Authored the COLBI operational manual and trained each opening team to the same spec. Five lounges running a single program that holds its standard across full airport volume.
Lounges
Case study
Starr Restaurants
Took six cocktail programs that already worked and made them better without slowing them down. Rebuilt Continental Midtown's specs, then rolled shared standards across every concept.
Restaurant Group
Case studyReady to build a bar program that performs.
Tell us what you are opening or fixing. We reply with next steps for menu, systems, and training.
- Menus designed for your concept and guest
- Systems and training your team can run
- Operators who still work behind the bar
“Innovative training and new programming that revitalizes our offerings and aligns with Virgin Voyages.”