Program Reimagination
Rebuilt Continental Midtown with modern specs and a refreshed identity. Volume held.
Starr Restaurants.
Good to great.
Six concepts, all performing, and a brief to make them better without breaking them.
Results
Cocktail profit per guest up 30%+ in the first month, across programs that already worked.
The brief
Take established, successful cocktail programs across six concepts and make them better, while keeping the volume and consistency that made them work in the first place.
What we did
Multi-Concept Rollout
Same playbook across six concepts, each one tailored, all on shared standards.
Better at Full Volume
Brand fidelity held. Every concept kept its high-volume pace.
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Virgin Voyages
Leadership systems and coaching so F&B directors hold program quality themselves across crew rotations and new sailings.
Cruise Line
Case study
Capital One
Authored the COLBI operational manual and trained each opening team to the same spec. Five lounges running a single program that holds its standard across full airport volume.
Lounges
Case studyReady to build a bar program that performs.
Tell us what you are opening or fixing. We reply with next steps for menu, systems, and training.
- Menus designed for your concept and guest
- Systems and training your team can run
- Operators who still work behind the bar
“Innovative training and new programming that revitalizes our offerings and aligns with Virgin Voyages.”