GAmbit at THE Sebastian Vail
Cocktails & Curated Beverages, Training & Management Assets, Local Partnerships
CONSULTING CLIENT
-
Better Cocktail Consulting
Better Bar Management
-
A revamped cocktail program that aligns with an updated hotel bar concept.
A well trained and knowledgable bar staff.
Continued assistance with bar operations and management development.
-
Cocktail Menu Creation
Bar Staff Training
Management development and training.
Seasonal cocktail menu refresh.
-
A new and exciting cocktail offering.
Increased foot traffic for The Gambit bar.
An excited and well developed management team.
The brief
Unfiltered Hospitality collaborated with Gambit at The Sebastian Vail to enhance their beverage services by creating a new concept cocktail menu and delivering comprehensive training to the Gambit Bar team. The partnership involved developing a fresh cocktail menu in collaboration with the property team and providing training resources such as a Better Bar Book, Order Guides, Checklists, and Service Pars. A four-day training session was conducted to cover the new cocktail menu, skills and hospitality training, and Spirits Education, aiming to elevate the overall beverage experience at Gambit. Additionally, a 6 month retainer service was put in place to continually work with management to address pain points and update cocktails.
The Results
Unfiltered Hospitality significantly enhanced Gambit at Sebastian Vail's operations. Staff gained improved cocktail techniques, boosting technical skills and guest engagement, resulting in heightened satisfaction and revenue. The upscale cocktail menu, crafted in collaboration with the property team, offered meaningful ties to the hotel and community, resonating with guests and elevating the overall bar experience.
